BS ISO 16355-3:2019

BS ISO 16355-3:2019 Applications of statistical and related methods to new technology and product development process. Quantitative approaches for the acquisition of voice of customer and voice of stakeholder
standard by British Standard / International Organization for Standardization, 02/01/2019

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Full Description

BS ISO 16355-3:2019 describes quantitative approaches for acquisition of the voice of customer (VOC) and voice of stakeholder (VOS) and its purpose, and provides recommendations on the use of the applicable tools and methods. It is not a management system standard.

Cross References:
ISO 3534-4:2014
ISO 10004:2018
ISO 20252:2012
ISO 3534-1:2006
ISO 16355-1:2015
ISO/TS 16355-6
ISO 16337
ISO 16355-4:2017
ISO/TR 16355-8:2017
ISO 16355-5:2017
ISO 16355-2:2017
ISO 16336:2014

All current amendments available at time of purchase are included with the purchase of this document.

Product Details

Published: 02/01/2019 ISBN(s): 9780580511639 Number of Pages: 54 File Size: 1 file , 3 MB Product Code(s): 30365478, 30365478, 30365478 Note: This product is unavailable in United Kingdom